Privacy Policy

Effective Date: 2025-04-25

1. Introduction

GenPixy ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

• Email address (from allowed providers: Gmail, Outlook, Hotmail, iCloud, Yahoo, and ProtonMail)
• Name
• Profile picture (if provided)
• Authentication data through third-party providers (Google, GitHub)

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

• IP address
• Browser type and version
• Device information
• Usage data and interaction with our services
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for:

• Providing and maintaining our services
• User authentication and account management
• Communication about your account or our services
• Improving and personalizing our services
• Security and fraud prevention
• Compliance with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your data is stored securely using industry-standard encryption and security practices.

To manage operational costs associated with data storage, files you upload to the service and files generated by our AI models (including images, audio, and other media) are generally deleted from our active systems two (2) weeks after creation or upload, regardless of your account status. While this is our standard practice for cost efficiency, please note that in some specific cases, files may not be automatically deleted after this period due to overriding legal, technical, compliance, or operational requirements.

5. Third-Party Services

We use trusted third-party services for:

• Authentication (Google, GitHub)
• Email services (Resend)
• Cloud infrastructure and hosting

6. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent where consent is the legal basis for processing

7. Cookie Policy

We use cookies and similar tracking technologies to:

• Maintain your session
• Remember your preferences
• Analyze usage patterns
• Improve our services

8. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information without verifiable parental consent, we will take steps to delete such information from our systems. If you believe we might have any information from or about a child under 13, please contact us immediately.

9. Amendments

• We reserve the right to modify this Policy at any time. Changes are effective upon posting on our website.
• Please review this Policy regularly. The "Effective Date" indicates the last revision.

10. Contact Us

If you have questions about this privacy policy, please contact us at:

• Email: [email protected]